Surge Cookie Policy

At Surge, we use cookies and similar technologies to make your experience on our platform smoother, safer and more personalised. This Cookie Policy explains what cookies are, how we at Surge use them, and what choices you have regarding their use. By continuing to browse Surge Casino or by using the Surge app, you agree to our use of cookies as described below.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They allow us to recognise your browser, remember your preferences, and understand how you interact with Surge Casino. Our Surge platform uses both session cookies, which expire once you close your browser, and persistent cookies, which remain on your device for a set period or until you delete them.

How We Use Cookies

We use cookies for a variety of purposes to support the functionality and security of our website. Our Surge login system relies on cookies to keep you securely signed in, while other cookies help us remember your language, currency and game preferences across sessions. Here at Surge, we also use cookies to analyse traffic patterns, detect fraudulent activity, and ensure the overall stability of our services.

• We use essential cookies to enable core site functions such as account login, secure navigation and withdrawal requests
• We use performance cookies to monitor how visitors use Surge Casino, including which pages or games are most popular
• We use functionality cookies to remember your settings, such as preferred currency (AUD, NZD, EUR or CAD) or display language
• We use marketing cookies to show you relevant promotions, such as our welcome bonus or reload offers, both on and off our site
• We use analytics cookies from trusted third-party partners to understand overall traffic trends and improve the Surge app experience

Essential Cookies

Essential cookies are strictly necessary for our website to operate. Without them, features such as Surge casino login, secure deposits, and withdrawal processing would not function correctly. These cookies cannot be disabled through our cookie settings, as they are fundamental to delivering our services to you.

Performance and Analytics Cookies

We at Surge use performance cookies to collect anonymous information about how visitors navigate our site. This includes data on which pages are visited most often, how long players spend browsing our collection of pokies, and whether any errors occur during gameplay. This information helps us refine Surge slots pages, improve loading times, and enhance the overall Surge online casino experience.

Functionality Cookies

Our functionality cookies remember choices you make while using Surge, such as your preferred currency, language settings, or whether you have dismissed certain notifications. These cookies make your return visits to Surge casino more convenient, as you will not need to reconfigure your preferences every time.

Advertising and Marketing Cookies

We use advertising cookies, including those placed by third-party partners, to deliver marketing communications that are relevant to your interests. These cookies may track your activity across different websites to help us and our partners understand the effectiveness of our campaigns, including promotions related to Surge bonus offers, free spins, and other incentives.

Third-Party Cookies

Some cookies on our website are placed by third parties, such as analytics providers, payment processors, and marketing platforms. These third parties may collect information about your online activities over time and across different websites when you use Surge or interact with our promotional content elsewhere. We do not control these third-party cookies directly, and we encourage you to review the respective privacy and cookie policies of these providers for further details.

Cookies and Your Account

When you complete Surge register steps and create an account, cookies help us maintain your session securely and recognise your device on subsequent visits. This is particularly important for features like Surge deposit and Surge withdrawal processes, where secure identification reduces the risk of unauthorised access to your funds. We may also use cookies to support our responsible gambling tools, helping us recognise your account settings regarding deposit limits or self-exclusion preferences.

Managing Your Cookie Preferences

You have control over how cookies are used on your device. Most web browsers allow you to manage cookie settings, including blocking or deleting cookies altogether. Please note that if you disable essential cookies, certain features of Surge Casino, including Surge casino login and secure checkout processes, may not function properly.

• You can adjust your browser settings to refuse all or some cookies
• You can delete existing cookies through your browser's privacy settings at any time
• You can opt out of certain third-party advertising cookies via industry opt-out tools
• You can contact our support team if you have questions about how we use cookies on our platform

Cookies on Mobile Devices

If you access Surge through a mobile browser or the Surge app, similar technologies, such as mobile identifiers, may be used instead of or in addition to traditional cookies. These technologies serve the same purposes described above, including remembering your login status and personalising your experience across Surge slots, live casino games, and other sections of our platform.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page, and we encourage you to review this policy periodically. Your continued use of Surge Casino after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about our use of cookies, or if you would like further information about how we at Surge protect your data, please contact our support team at support@Surge Casino.com. Our customer support is available via email and through the support form on our website, and we aim to respond to all queries promptly.